Privacy Policy
Effective Date: 22-11-2025
This Privacy Policy explains how ThinkPeak (“ThinkPeak.ai”, “we”, “us”, or “our”) collects, uses, discloses, and safeguards personal information when you visit our website or use our services.
By accessing our website or using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
a) Information You Provide
We may collect personal information you voluntarily provide, including:
- Name
- Email address
- Phone number
- Company information
- Billing information
- Project information you share with us
- Files or data you submit
b) Information Automatically Collected
When you visit our website, we automatically collect certain technical information such as:
- IP address
- Browser type and version
- Device information
- Pages viewed
- Time spent on pages
- Referring links
- Cookies and tracking data
c) Information From Third Parties
We may receive information from integrated tools and platforms, such as:
- CRM systems
- Analytics platforms
- Automation platforms
- Payment processors
2. How We Use Personal Information
We use personal information to:
- Provide our services
- Set up automations and AI solutions
- Communicate with you
- Respond to inquiries
- Process payments
- Improve our website and services
- Send updates and notifications
- Perform analytics and performance tracking
- Protect against fraud or misuse
- Comply with legal obligations
3. Legal Basis (GDPR Regions)
Where applicable, we process data under:
- Consent
- Contract necessity
- Legitimate interests
- Legal obligation
4. Sharing of Information
We may share personal information with:
- Service providers and subcontractors
- Hosting services
- Cloud software platforms
- Automation tools used to deliver services
- Payment processors
- Professional advisors
- Legal authorities when required
We do not sell personal information.
5. Data Retention
We retain data for as long as necessary:
- to provide services,
- to comply with legal obligations,
- to resolve disputes,
- or to enforce agreements.
6. Cookies & Tracking
We use cookies and similar tracking technologies for:
- Site functionality
- Analytics
- Performance measurement
- Personalization
- Marketing
You may disable cookies in your browser settings.
7. Data Security
We take reasonable and appropriate technical and organizational measures to protect personal information.
However, no method of data transmission over the internet is completely secure.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your data
- Update or correct your data
- Request deletion
- Object to processing
- Request data portability
- Withdraw consent
You may make requests by emailing us at: info@thinkpeak.ai
9. International Transfers
We may transfer personal data internationally.
Where legally required, we use appropriate safeguards.
10. Children’s Privacy
Our services are not intended for children under 13.
We do not knowingly collect information from children.
11. Third-Party Links
Our website may link to external sites.
We are not responsible for their privacy practices.
12. Changes to This Policy
We may update this policy occasionally.
We will post the updated version with a new effective date.
13. Contact Information
For any privacy-related questions:
Email: info@thinkpeak.ai
Company: ThinkPeak.ai
